Terms of Service

Last Updated: August 4, 2026

Welcome to Souq Awwal. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to:

• Correct errors or inaccuracies at any time.

• Change product prices without prior notice.

• Modify or discontinue products without notice.

• Limit product quantities where necessary.

3. Orders

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability

• Pricing errors

• Suspected fraud

• Incomplete or incorrect customer information

• Violation of these Terms

If payment has already been processed for a canceled order, an appropriate refund will be issued.

4. Pricing and Payment

All prices displayed on our website are listed in the applicable store currency.

We accept approved payment methods available during checkout. Payments are processed securely through trusted third-party payment providers.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control are not our responsibility.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return.

7. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with website security.

• Upload malicious software or harmful code.

• Provide false or misleading information.

• Infringe upon the rights of others.

8. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, designs, and other materials, is the property of Souq Awwal or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Souq Awwal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted or error-free access to the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes become effective immediately upon publication on this page.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the country or region where Souq Awwal operates, unless otherwise required by applicable law.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Souq Awwal
Email: hasanjamyl@hasanjamyl.com

Thank you for choosing Souq Awwal.