Contact information

Contact Us

We're here to help! If you have any questions about our products, orders, shipping, returns, or anything else, our support team is ready to assist you.

Customer Support

Store Name: Souq Awwal

Email: hasanjamyl@hasanjamyl.com

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Need Assistance?

Feel free to contact us if you need help with:

  • Order status and tracking

  • Shipping and delivery inquiries

  • Returns and refunds

  • Product information

  • Payment-related questions

  • General customer support

Our team aims to respond to all inquiries within 24–48 business hours.

Thank You

Thank you for choosing Souq Awwal. We appreciate your business and look forward to serving you.